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Why Social Listening is Crucial for Marketing Success?

Emmanuel Rojas
June 20, 2024

In today’s rapidly evolving digital sphere, where consumer behavior and market dynamics shift constantly, social listening emerges as a critical tool for marketers. It provides a nuanced understanding of customer sentiments, preferences, and trends, empowering brands to navigate the competitive landscape with agility and insight.

Defining Social Listening

Social listening encompasses systematically monitoring and analyzing online discussions across various platforms—social media channels, forums, blogs, and news sites. It goes beyond mere tracking of mentions to decipher underlying sentiments and extract actionable insights that inform strategic decision-making.

The Role of Social Listening in Modern Marketing

Social listening serves as a real-time radar, capturing and interpreting the pulse of consumer perceptions and behaviors. By harnessing this data, marketers gain invaluable insights into what drives customer engagement, enabling them to tailor their strategies promptly and effectively. This proactive approach enhances responsiveness and fosters a deeper connection between brands and their audience.

Key Benefits of Social Listening

  • Enhancing Customer Engagement: By promptly responding to customer queries and feedback, brands demonstrate attentiveness and build trust.
  • Identifying Customer Pain Points and Needs: Through analysis of discussions, brands uncover recurring issues and desires, guiding product development and service improvements.
  • Monitoring Brand Mentions and Sentiment: Continuously assessing how the brand is perceived helps maintain a positive reputation and swiftly address potential crises.
  • Early Detection of Industry Trends: Anticipating emerging trends and consumer preferences allows brands to innovate, gaining a competitive edge.
  • Driving Product Development and Innovation: Insights gleaned from social listening provide valuable input for refining existing products or launching new ones that resonate with the market.
  • Crisis Management and Reputation Maintenance: Proactively addressing negative sentiment or crises protects brand reputation and preserves customer trust.
  • Building Stronger Customer Relationships: Personalizing interactions based on insights fosters loyalty and long-term customer relationships, enhancing lifetime value.

Leveraging Social Listening for Competitive Analysis

By analyzing competitors’ social media strategies, customer sentiment, and market positioning, brands gain a comparative advantage. For instance, examining how competitors engage with users on platforms like Reddit can reveal valuable insights. Understanding competitors’ strengths and weaknesses enables strategic adjustments to capture market share effectively. Another example: Duolingo helps its clients by providing help tailored to social media. 

Best Practices for Implementing Social Listening

Integrating social listening into broader marketing strategies involves defining clear objectives aligned with business goals. Establishing measurable metrics such as sentiment analysis, engagement rates, and ROI ensures accountability and effectiveness. Overcoming challenges like managing data overload and ensuring the accuracy of insights requires robust tools and analytical frameworks.

Measuring the Impact of Social Listening

Tracking key metrics such as sentiment shifts, engagement levels, customer satisfaction scores, and return on investment provides tangible evidence of social listening’s contribution to marketing success. These metrics quantify outcomes and inform iterative improvements in strategy implementation.

Future Trends in Social Listening

As artificial intelligence and machine learning continue to advance, the future of social listening holds promise for more sophisticated analysis and predictive capabilities. Enhanced algorithms will offer deeper insights into consumer behavior and sentiment, further refining strategic decision-making processes. Partnering with 121corp can help build robust social listening strategies, leveraging their expertise to maximize these technological advancements.

In conclusion, social listening is a cornerstone of modern marketing strategies, offering unparalleled opportunities for brands to understand, engage, and influence their audience in real-time. Embracing social listening with 121corp isn’t just advantageous—it’s essential for staying competitive and fostering sustained growth in today’s digital age.

Blog

Decoding AI Trends: Predictive AI vs. Generative AI

Emmanuel Rojas
May 23, 2024

In today’s fast-paced landscape, artificial intelligence (AI) stands at the forefront of innovation. Understanding the nuances of AI trends, particularly predictive AI and generative AI, is crucial for grasping the trajectory of future developments.

Artificial intelligence (AI) has evolved from theoretical concepts to practical applications in multiple industries, experiencing exponential growth through the transition from rule-based systems to machine learning and deep learning algorithms. As AI becomes integral to modern society, understanding its ongoing trends is crucial for driving technological advancement and societal progress, revolutionizing business processes and enhancing healthcare outcomes.

Predictive AI: A Deep Dive

Predictive AI encompasses algorithms and models designed to forecast future outcomes based on historical data patterns. By leveraging advanced statistical techniques and machine learning algorithms, predictive AI empowers organizations to make informed decisions and anticipate future trends.

Predictive AI finds applications across diverse industries, including finance, healthcare, marketing, and manufacturing. From predicting customer behavior to optimizing supply chain logistics, the applications of predictive AI are vast and multifaceted.

Advantages of Predictive AI Systems

Predictive AI equips organizations with the ability to make data-driven decisions, thereby minimizing risks and maximizing opportunities. By analyzing large datasets and identifying patterns, predictive AI enables proactive decision-making in dynamic business environments.

In industries such as retail and e-commerce, predictive AI enhances the customer experience by personalizing recommendations and anticipating consumer preferences. By understanding individual behaviors and preferences, businesses can tailor their offerings to meet the unique needs of each customer.

In the manufacturing sector, predictive AI plays a crucial role in optimizing equipment maintenance schedules and minimizing downtime. By analyzing sensor data and identifying potential failures in advance, predictive AI enables proactive maintenance strategies, thereby reducing costs and improving operational efficiency.

Challenges and Limitations of Predictive AI

One of the primary challenges associated with predictive AI is the ethical and legal implications surrounding data privacy. As organizations collect and analyze vast amounts of personal data, concerns arise regarding the potential misuse or unauthorized access to sensitive information.

Predictive AI algorithms rely heavily on historical data patterns to make future predictions. However, this reliance on past data may lead to biases and inaccuracies, particularly in rapidly evolving environments where historical trends may not accurately reflect future outcomes.

Generative AI: A Deep Dive

Generative AI, also known as creative AI, refers to algorithms capable of generating new content, such as images, music, or text, that mimics human creativity. By employing techniques such as deep learning and neural networks, generative AI unlocks new possibilities in creative expression and innovation.

Generative AI finds applications across a wide range of creative industries, including art, music, fashion, and design. From generating unique artworks to composing original music, generative AI empowers artists and creators to explore new avenues of expression and experimentation.

Advantages of Generative AI Systems

Generative AI enables automated content creation and personalization, allowing businesses to scale their creative output and tailor content to individual preferences. From generating personalized product recommendations to creating dynamic advertisements, generative AI revolutionizes content marketing strategies.

In the field of design and art, generative AI serves as a tool for inspiration and collaboration. By generating novel design concepts and exploring unconventional artistic styles, generative AI expands the boundaries of creativity and fosters innovation in visual arts and design.

Challenges and Limitations of Generative AI

One of the challenges associated with generative AI is maintaining quality control and ensuring the authenticity of generated content. As AI algorithms generate increasingly realistic outputs, distinguishing between authentic and AI-generated content becomes more challenging, raising concerns about credibility and trustworthiness.

Generative AI blurs the lines between original and derivative works, posing challenges to traditional notions of intellectual property rights. As AI-generated content becomes more prevalent, questions arise regarding ownership, attribution, and copyright protection in creative industries.

Generative AI algorithms may inherit biases present in training data, leading to unintended outcomes and perpetuating existing inequalities. As AI-generated content influences perceptions and cultural narratives, addressing bias and discrimination becomes essential to promote diversity and inclusion in creative expression.

Key Differences Between Predictive and Generative AI

  • Purpose and Functionality: Predictive AI focuses on forecasting future outcomes based on historical data patterns, whereas generative AI is geared towards creating new content or generating novel solutions to problems.
  • Data Requirements and Processing Methods: Predictive AI relies on structured datasets and statistical modeling techniques to make predictions, while generative AI utilizes deep learning algorithms and neural networks to generate new content from unstructured data.
  • Impact on Industries and Society: Predictive AI influences decision-making processes and business strategies across various industries, whereas generative AI fosters creativity and innovation in artistic and design domains.
  • Addressing Bias and Fairness in AI Algorithms: As AI algorithms increasingly influence decision-making processes in various domains, ensuring fairness and mitigating bias becomes paramount to uphold ethical standards and promote social equity. By implementing measures such as bias detection, algorithmic transparency, and fairness-aware training techniques, developers can minimize the impact of biases and ensure that AI systems treat individuals fairly and impartially.

In conclusion, decoding AI trends, particularly predictive AI and generative AI, provides valuable insights into the evolving landscape of artificial intelligence and its profound impact on industries and society. As predictive AI continues to revolutionize decision-making processes and predictive analytics, generative AI unleashes creativity and innovation in content creation and design domains. By understanding the key differences, applications, and challenges of predictive and generative AI, stakeholders can harness the transformative potential of AI technologies while navigating ethical, regulatory, and societal implications to ensure a sustainable and equitable future.

Blog

CGI: the capacity for brands to tell stories in previously impossible ways.

Emmanuel Rojas
March 21, 2024

In today’s digital age, advertising has evolved beyond traditional methods to embrace technology-driven visuals. Among these advancements, Computer-Generated Imagery (CGI) has emerged as a powerful tool in marketing strategies. This blog post aims to explore the significance of CGI in marketing, shedding light on its purpose, advantages, and the ingenious ways forward-thinking brands utilize this technology to redefine advertising norms and set new standards of excellence in the digital age.

Understanding CGI Advertisements

CGI, or Computer-Generated Imagery, is visual content created using computer software. Unlike traditional methods, CGI offers flexibility, enabling advertisers to visualize concepts with realism or fantasy. It eliminates the need for costly sets, making it cost-effective in the long run. CGI also enhances storytelling capabilities, allowing advertisers to weave compelling narratives.

The Purpose of CGI Advertisements in Marketing Strategies is to enhance brand image and identity, captivate audiences, demonstrate product features, differentiate from competitors, and create memorable brand experiences. It has fundamentally altered the landscape by providing a medium through which the line between reality and imagination is blurred but often completely erased. The capacity to create hyper-realistic or fantastically imaginative environments and characters enables brands to tell stories in previously impossible ways. This captivates audiences and resonates on a deeper emotional level, enhancing brand recall and loyalty. Brands such as Maybelline with the Sky High Mascara Express, Nike’s with “Write The Future”, or Mattel with the giant Barbie on Dubai have expertly harnessed the power of CGI to produce advertisements that are not just viewed but experienced. 

These industry giants utilize CGI to construct narratives that strategically align with their brand identity while pushing the boundaries of traditional advertising. By vividly bringing their unique visions to life, these trailblazers have set a high bar for creativity and innovation, demonstrating the unique potential of CGI to revolutionize the way brands interact with their consumers, capture attention, amplify brand reach and engagement, transform advertising metrics, and influence consumer purchasing behavior.

Cost-effectiveness of CGI Advertising

In addition to its creative versatility and effectiveness in engaging the audience, CGI presents compelling advantages in terms of cost-efficiency and sustainability. Traditional advertising methods, such as photo shoots and physical sets, often come with considerable financial and environmental costs—from the logistics of location scouting to the wastefulness of constructing temporary sets. CGI sidesteps these expenses and environmental impacts by bringing these visions to life digitally. 

This service helps brands allocate resources efficiently, aligning with consumer preference for eco-friendly practices. Investing in CGI optimizes marketing budgets and supports advertising sustainability, boosting a brand’s financial health and eco-reputation among consumers. A win-win in today’s competitive market.

Future Trends and Challenges

Anticipated advancements in CGI technology will push the boundaries of advertising creativity. Challenges include maintaining authenticity and addressing regulatory considerations.

CGI advertisements represent a seismic shift in marketing, offering brands opportunities to captivate audiences and drive engagement. As technology evolves, CGI continues to lead the way towards new frontiers of creativity and innovation in advertising. 121 Corp excels in leveraging CGI for brands, creating engaging content and resonating narratives. Expert in tech and regulations, we drive innovation in marketing strategies. Trust us to lead the way in CGI ads!.

Blog

Non-Traditional Shoppable Experiences: Unleashing Innovation in E-Commerce

Emmanuel Rojas
February 27, 2024

In the bustling world of digital innovation, the horizon of e-commerce never stands still, forever being reshaped by the hands of technological advancement. As marketers, entrepreneurs, and business leaders, we stand at the precipice of the digital consumer revolution, where shopping is just one click, touch, or voice command away. However, the ‘traditional’ one-dimensional way of retail is rapidly becoming outdated in the face of new, immersive, and interactive shopping experiences.

The race to capture the ever-fragmenting attention of consumers and differentiate brand offerings has accelerated a revolution in e-commerce. The future of shopping is here, and it is dynamic, immersive, and above all, innovative. Let’s explore the cutting-edge strategies and powerful technologies that are redefining the very essence of shopping.

Augmented Reality (AR) Shopping: The Personalized, Interactive Frontier

As Augmented Reality (AR) blends the digital footprints with the physical world, it carves out a new dimension for consumer engagement. In the realm of e-commerce, AR has the singular power to offer hyper-personalized, interactive product experiences that were hitherto unimaginable.

Smartphone applications and web plugins have democratized AR shopping, making it accessible to even the most casual online shoppers. From trying on virtual clothes to visualizing furniture in a room, AR expands possibilities—bridging the gap between the digital product image and physical consumer space.

For customers, AR shopping is a game-changer, reducing uncertainty around size or suitability of products and enhancing consumer confidence. On the retailer side, AR facilitates a deeper level of consumer insight through analytics on virtual try-ons, leading to improved product design and inventory management.

Virtual Reality (VR) Shopping: The Bespoke Immersive Escape

Virtual Reality (VR) constructs a simulated three-dimensional world, beckoning consumers to immerse themselves in a bespoke shopping universe. It’s a step beyond AR, offering a complete sensory experience that fosters brand loyalty like never before.

From virtual showrooms for luxury goods to tailored shopping experiences in VR marketplaces, the applications are manifold. VR transcends physical barriers to deliver exceptional shopping experiences.

However, for those who can access VR, it leads to higher purchase intent, conversion rates, and an immersive brand experience that’s second to none.

Social Commerce: The Community-Driven Shopping Spree

Social commerce takes the conversation where it naturally flows: social media. By integrating shopping capabilities within social platforms, it harnesses the power of community and user-generated content to drive sales.

Platforms like Instagram and Pinterest are not just for browsing—they are now interactive storefronts. With features like in-app purchasing and shoppable posts, social commerce is turning casual browsers into active buyers.

Voice Commerce: The Conversational Conversion Channel

The rise of virtual assistants like Amazon’s Alexa, Google Assistant, and Apple’s Siri has paved the way for a new dimension in e-commerce: voice commerce. It simplifies the shopping process, allowing customers to make purchases with a voice command.

Voice commerce is growing rapidly, with a predicted climb to billions in sales by 2023. This growth is propelled by the speed and convenience it offers, making it a natural fit for the ethos of instant gratification that characterizes the digital consumer.

By leveraging AR, VR, social commerce, and voice assistants, retailers can provide customers with the unforgettable experiences they crave. But at its core, each of these innovations pivots on personalization, interactivity, and user-centric design. When implemented thoughtfully, they not only encourage more conversions but also foster stronger, more loyal customer relationships.

The NOW Gen at CES 2024 encapsulates the spirit of this digital transformation. Here, we celebrate the pioneers and visionaries who drive the unprecedented acceleration of e-commerce. As we stand on the brink of a new shopping era, one with endless opportunities for brands to connect with consumers, we call upon businesses to embrace these unconventional yet powerful tools, to redefine their online presence, and to craft shoppable experiences that truly resonate with the NOW generation.

Blog

The Future of Social Media Marketing: Trends and Insights for 2024

Emmanuel Rojas
January 9, 2024

The Rise of AI Marketing

AI in social media marketing has one promising application: predictive analysis. For instance, analyzing click-through rates, shares, likes, and comments helps identify the most resonating content. By leveraging AI to analyze historical data and identify patterns, marketers can predict consumer behavior and future trends. This predictive capability empowers marketers to plan content strategies and make data-driven decisions, leading to effective campaigns, optimized budgets, and improved ROI. The integration of AI in marketing strategies is not just a trend; it’s becoming a necessity.

Now, more than ever, it’s crucial for marketing professionals and social media enthusiasts to stay ahead of these trends and harness their transformative potential. This blog post will cover the future of social media marketing, shedding light on emerging trends and offering valuable insights to thrive in this dynamic environment.

With AI, marketers can automate routine tasks, allowing them to focus on strategic aspects. But that’s not all! AI algorithms can analyze user behavior to create personalized experiences, making content more relevant and engaging.

Indeed, the potential of AI in personalizing user experiences cannot be overstated. AI algorithms are capable of processing vast amounts of user data—including previous interactions, browsing history, click patterns, and even keystrokes—to learn more about individual preferences and behaviors. This deep understanding of user behavior allows AI to create highly customized content, from personalized product recommendations to individually tailored email content.

Furthermore, AI can dynamically adjust the content based on real-time user behavior. For example, in social media networks like Facebook, X or Instagram, if a user shows a preference for a particular type of social media post, the AI could automatically prioritize similar content in their feed. This adaptive personalization not only enhances user engagement but also builds a stronger connection between the audience and the brand. In essence, AI’s ability to deliver personalized experiences is heralding a new era of social media marketing—one where every interaction is tailored to the unique needs and preferences of the individual user.

AI tools can sift through vast data sets, draw meaningful insights, and predict trends. This wealth of analytics helps marketers make informed decisions and refine their social media strategy.

Contrary to popular belief, AI tools are not only generative. They also play a crucial role as assistants in the idea and concept development stages of creative projects. AI can expedite brainstorming by analyzing vast amounts of data, identifying patterns, and generating innovative suggestions. However, the ultimate creative concept still relies on human expertise. The human element adds nuance, emotion, and unpredictability that AI currently cannot replicate, combining the strengths of both AI and human creativity in the final product.

At 121 Corp, we’re not just keeping pace with the AI revolution – we’re defining it. AI assistants are already an integral part of our dynamic suite of solutions, revolutionizing how we analyze data, streamline tasks, and deliver results. These digital allies enable us to “craft bespoke excellence at the speed of now,” reinforcing our reputation as a leading, forward-thinking solutions provider. With AI assistants, we’re not just generating ideas – we’re unlocking possibilities. They are our partners, working alongside us to ensure that your vision is realized in remarkable, tailored, and ongoing ways. So, how do we support this promise? By embracing the convergence of human expertise and AI innovation, we’re creating a new standard in service.

Digital

Digital Sustainability: What Makes It Sustainable?

Neiby Rodriguez
October 13, 2023

Reducing the data we generate and store is crucial for digital sustainability. How we design and develop digital products and services plays a significant role.  However, it can be confusing to understand the roles of a CMO, Brand Experience, or UX in this digital context.

In digital sustainability, the roles of key individuals and teams are more intertwined than they initially seem. 

Sustainability isn’t just a buzzword in the context of environmental concerns; it also extends to the digital realm. With the ever-growing consumption of digital resources and data, we must consider making our digital practices more sustainable. 

Digital sustainability, according to Mighty Bytes, is the process of applying social, economic, and environmental stewardship principles to digital products, services, and data delivered via the internet. It encompasses various aspects of responsible and eco-friendly digital practices. It’s about reducing the negative environmental impact of our digital activities and ensuring that our digital ecosystems are healthy and resilient.

One of the fundamental aspects of digital sustainability is energy efficiency. Data centers, cloud computing, and the vast network of servers that power our digital world require significant amounts of energy. We must adopt energy-efficient technologies and practices to make digital sustainability a reality.

Reducing the data we generate and store is crucial for digital sustainability. It not only lowers storage and processing requirements but also reduces energy consumption. 

How we design and develop digital products and services plays a significant role in digital sustainability. Sustainable design principles can lead to more efficient and eco-friendly solutions.

Electronic waste (e-waste) is a growing concern. Digital sustainability involves responsible disposal and recycling of electronic devices and components. Proper recycling of electronic devices prevents harmful materials from ending up in landfills and promotes the reuse of valuable resources.

To make digital sustainability a reality, educating individuals and organizations about the environmental impact of their digital practices is essential. Promoting digital literacy can help people make informed choices. Training programs and awareness campaigns can help individuals and businesses understand how their digital activities affect the environment.

In an article by Forbes, digital technologies and data are called to be powerful tools to fight climate change and become more sustainable. By prioritizing efficient digital orientation and sustainability, companies can not only improve their own bottom line but also contribute to a brighter future. 

Digital sustainability is about reducing the environmental impact of our digital practices. It involves energy efficiency, data minimization, sustainable design, responsible e-waste management, and digital literacy. Adopting these principles can make our digital world more sustainable and eco-friendly. It’s a collective effort that requires individuals, businesses, and policymakers to work together to build a more sustainable digital future.

Blog

Alternative Payment Options

admin
December 7, 2022

While consumers still carry credit cards, they’re increasingly looking for other ways to pay. As a result, digital wallets such as PayPal and Venmo are growing in popularity. Moreover, these digital payment methods aren’t just for online shopping; they are increasingly accepted in many physical locations.

Some reasons for this include safety, security, and convenience. In addition, customers are looking for the most convenient way to spend their money, and having alternative payment options will remove constraints for either traditional or trendier clients.

You must know your customer’s preferred payment options. Then you must consider new payment methods like Apple Pay, Venmo, or PayPal. If you don’t offer these options, your business will lose sales and revenue. 

On the other hand, opening your business to alternative payment options can increase success rates. Furthermore, we are not discussing replacing your current options but enriching your customer experience.

Research by Checkout.com, in partnership with Oxford Economics, concluded that consumers are more likely to avoid shopping on a site that wouldn’t allow them to use their payment method.

Consumers are looking for safety and convenience when they shop online. Adopting these APMs can provide ease to your customers.

Some of the most common alternative payment methods (APMs) include brands like PayPal, Stripe, Apple Pay, Samsung Pay, CashApp, AliPay, Klarna, Grabpay, and even newer cryptocurrency ones, Bitso and Binance.

Adaptability is vital for business success. Adapting to new trends can help the business show that you care for your consumer’s preferences. If you want to take advantage of this growing opportunity and increase your sales by adding more payment options for your customers, the first step is determining the best choice for your business. 

As with any change, you need to evaluate what will help improve your business. Influencer Marketing Hub says, “To find the best APMs for your business, think about your target market, the nature of your transactions, and your budget.” 

There are many perks of having APMs available for your consumers. The following are a few ways they can increase your business reach.

Make money on the go with mobile payments.

Mobile payment technology offers you fast and secure ways to make money on the go. Whether at a busy grocery store or waiting for your flight at an airport, you can easily use your smartphone to complete financial transactions.

It’s also suitable for business owners who want to accept credit card payments from their customers but don’t have a traditional point-of-sale (POS) system installed in their stores. 

Another option for mobile payments is to accept payments through social media.

Social media payments are a great way to accept payments without building a business page. 

Social media payment apps like Venmo and PayPal allow users to send money directly from one person’s bank account to another’s in minutes. This can be useful if your customer doesn’t have access or is uncomfortable with traditional payment methods such as credit cards or e-checks.

You can also allow consumers to go cashless with digital wallets.

Digital wallets are an alternative to cash, checks, and credit cards that enable customers to pay for purchases through their phone or computer. 

With digital wallets like Apple Pay and Google Pay, you can instantly accept payment using a unique QR code that customers scan with their phones. This payment method is gaining traction among merchants because it’s fast, easy, and convenient for both parties.

However, before you jump right in, you should take some essential security measures to protect your business against fraud:

  • First, ensure that your customer’s data is encrypted during all transactions.
  • Make sure the transaction meets all legal requirements to comply with regulations set by governments or financial institutions.
  • Use two-factor authentication (2FA) or Touch ID fingerprint scanning to protect against unauthorized access to customers’ personal information.

Alternative payment options can help your business reach new markets and even make you money by following the trends of your customers. By making sure these payment methods are available where customers shop for goods and services, you’ll be able to help them get what they want without having any problems.

To recap, alternative payment options are available. Of course, cash and credit card payments are still the most common ways for customers to pay, but there is room to grow into new alternative payment options and prepare for the upcoming consumer trends.

Adding these options will allow all generations to feel comfortable making payments in your business. The shift to these alternative options can take a while to assimilate, but it is possible. Make sure to provide your consumers with the best choices using data to verify your decision. 

Data-driven decision-making can provide your company with feedback from consumers that will allow you to understand them better. As mentioned in an article by Tech Vice, studying data is the best way to receive your customer’s feedback and learn from it.

Business

The Digital Gig Economy is on the Rise

admin
July 13, 2022

As the world continues to change, so does the way we work. Noncontractual, short-term, and task-based work is not new, but it has increased in the past few years. For example, many workplaces transformed their operations into a virtual collaboration space during the pandemic. This was a completely new practice and not an easy transition for many. But, at the same time, others with experience in digital gigs found it easy and a great way to keep the economy moving.

The digital gig economy is a clear example of globalization, and its main perk is how it connects companies with qualified talent worldwide. It is growing bigger by the day, and many Americans are turning to it as an alternative to full-time work. In addition, after the COVID-19 pandemic, many job seekers will likely turn to it to get by.

In no way is the gig economy a new practice; its first growth spurt was after the Great Recession. So while many believe it will soon fade away, it has proved to be here to stay and has even evolved into a more digital pathway.

The emergence of the digital gig or platform economy is one of the essential new transformations in the world of work. According to the International Labor Organization, there are two main types of platforms for the digital gig economy: web-based platforms and location-based applications. “An important component of the platform economy is digital labor platforms which include both web-based platforms … and location-based applications (apps).”

The main difference between these two is the kinds of jobs they require. For outsourcing or web-based platforms, the desired results are most likely to be digital products, for example, briefs, creative goods, audiovisual resources, etc., making it easy for people from all over the world to be connected and work together on these digital platforms. 

On the other hand, for location-based gigs, digital platforms are the channel of communication between consumer and provider, for example, deliveries, running errands, etc. In this case, the digital platform allows uncontracted service providers to earn a living while making their own schedule and only working as much as they need. 

A more digital gig economy is an asset that benefits employees and employers equally. For example, job satisfaction, flexibility, remote work, and professional work are a few positive results of this form of work. However, if we look at these benefits, we can find many reasons for the digital gig not going anywhere. 

According to a case study by Brodmin, most gig economy workers are satisfied with their work. “Based on numerous research and publications, there is a general consensus that people who decide to freelance full-time are quite satisfied with the change as well as with their new careers and lifestyle.”

In the last few years, we have seen growth in the freelance worker population, and the flexibility of working remotely is one of the leading causes of this increase. In addition, being able to provide work to someone in a different part of the world, and on the other side, being able to work for a company in a separate geographical area is enticing.

Flexibility has been mentioned multiple times already in this article, and it seems to be with great reason. For example, in their book “Work in the Age of Data,” BBVA’s OpenMind, mentions that flexibility is one of the primary desires of workers because they can obtain professional work from talented collaborators from all over the world while offering a flexible work schedules, pay, or even a flexible workflow. For the Now generation, this is an opportunity to connect with companies and collaborators from around the globe, which encompasses globalization. 

The digital gig economy is on the rise. We believe it will continue to grow and benefit many different markets because of the needs of The NOW Generation. Digital gigs are the perfect way to allow younger generations to work using their talent and skills from anywhere they might be, plus giving them the freedom to grow and explore different ways of experiencing life while working.

Brands

The role of CPG’s in a hyperconnected world

admin
August 16, 2021

We are just a few months away from the beginning of 2022, and the changes in consumer behavior and expectations that changed during the global pandemic crisis have made something very clear to companies worldwide, and that is that these behaviors are here to stay. 

This has pushed the CPG industry to be the ambassadors of change and the innovators of the industry, through strategies that integrate seamlessly the offline and online, and this is because nowadays we live in a hyper-connected world, where convenience is what drives consumers to seek unique and fast experiences aligned not only to their shopping purposes, but also to their personal ones. In the recent “State of the Connected Customer” study by Salesforce, it was found that 80% of consumers believe that their experience with a brand is just as important as the quality of services and products, and that this experience is key to increasing loyalty and therefore long-term profit. In addition, 88% felt that brands that listen to their needs are seen as better-quality brands.

To create this profit, and not fall behind, CPGs have opted for vital strategies to meet the expectations of their consumers. From buying DTC companies, to giving consumers the ability to create their own product according to their needs. We will highlight some of these strategies and trends that are redefining the future of the industry.

Bye bye middle man

We are seeing more and more 100% online brands and startups that are eliminating the different logistics channels and bridging the gap with their consumers by offering niche products, focused on sustainability, personalization and a premium experience. This has created a wake-up call for industry giants, and in order to not be left behind this momentum, they have started to buy many of these brands to create a new experience with their consumers. And this buying doesn’t just start from the pandemic, Unilever, for example, bought several, including Dollar Shave Club in 2016 and Schmidt’s Naturals in 2017. 

Other brands such as Pepsi announced that they will create online stores for their consumers to buy their products directly, with 0 intermediaries, this with the objective of helping to develop skills and value through E-comm in the long term. Although it is a risky move, due to factors such as distance between the factory and the consumer, not doing so would imply a much greater risk as consumers are increasingly looking for a more personal treatment with their preferred brands.

The evolution of the value chain

It´s time to let go the traditional. Technology has come to impact the entire value chain, by creating more automated and disruptive processes to reach the consumer in a more unique and faster ways. In marketing, for example, advanced analytics are to generate promotions, product assortment and even pricing. Today, marketing teams from different CPGs work together with Data Scientists, integrating, consolidating and generating insights that positively affect marketing strategies and budget allocations. In sales, machine learning algorithms help create a more specific sales plan with key actions to ensure optimal negotiations and in the supply chain, experts are seeing how to convert business objectives and supplies into digital projects focused on more convenient and fast solutions.

Extreme personalization.

As we mentioned earlier, consumers are looking for experiences, and brands have to move to create them. According to a McKinsey study, almost 26% of purchases are based on product recommendations and reviews. For CPGs this percentage rises, with 65% in cosmetics and 55% in soaps. Using social networks, not only for the simple fact of being present, but also to listen to insights and understand them, can become a key point to create a better positioning through relevant promotions, allocation of targets, and even innovation and development of products. 

Another way to personalize is by creating interest through exclusivity across different E-Commerce platforms. Walmart, for example, offers L’Oreal hydration kits exclusively on walmart.com. Another German company even allows its online users to create their favorite type of muesli using more than 80 ingredients, and it is delivered to its consumers instantly.

But let’s not just stick to E-Comm. Augmented Reality (AR) is an incredible opportunity for CPGs to make experiences from the package. With the help of Smartphones, people can discover more about what they are buying, immerse themselves in the production experience and even find out which product is right for their needs, thus connecting the digital world to the offline world, and optimizing the collection of customer data in a more organic and optimal way.

We have to start acting and fast. Today is the time where we have to understand that markets and industries are moving at the speed of light and we have to captivate consumers right away. At 121 Corp, we move at the same speed as the world. We work hand in hand with our clients, and together we create innovative strategies and product design in record time across their value chain and consumer touchpoints. We know that in this year and the new years to come, we will not only need to have the perfect product with the same promotions and campaigns as always, but we will have to put ourselves in the consumers’ shoes. Understanding their tastes, needs, values and purposes, in order to create experiences that excite them and make them fall in love with a brand.

Creativity

Data at the service of creativity

admin
August 3, 2021

The marketing sector is undergoing enormous transformations at the moment, with creativity blending with statistics to achieve precise outcomes. Traditional marketers, on the other hand, find this combination perplexing. After all, creativity and data are two opposites of the same coin.

You’ll be surprised to learn that the bulk of the decisions you believed were based only on creativity are supported by data as well. Analyzing significant trends, determining what appeals to the public, and developing a product in reaction to all of this is essentially data-driven. Let’s find out how these two different features get along.

Data-Supported Creativity

The majority of marketers feel that technology and creativity will become increasingly important in developing effective marketing campaigns. However, there are many unsolved concerns about how companies might profit from this merger.

According to a McKinsey analysis, firms that have combined these two areas are more successful than those still struggling to combine creativity and data. Other reports support that marketers believe that creativity and technology will be equally important in building effective marketing strategies.

Integrators’ creative functions are becoming more data-driven, while data-driven tasks are becoming more creative. Customer experience and consumer insights are two areas where we see this most clearly. Marketers who combine creativity and analytics create more significant development than others who don’t.

Overall, marketing is all about how a product interacts with customers. It is, in some ways, about customer involvement. Marketers can engage people in a way that assures results by combining creativity and data. Furthermore, technical developments in data analysis may accelerate marketing or creative processes by providing marketers with valuable insights from targeted customers. 

Competing in a data-driven world

Consider Spotify, which harnessed the power of data and utilized it to fuel an innovative marketing strategy. Spotify was able to usher in a new age of song-listening experience by leveraging available user data. They were able to construct their data-driven campaigns, which used outdoor billboards to provide goals for the future year, using the available statistics.

This data-driven marketing effort was not only timely, but it also drew the attention of a large number of people, making it a huge success, and the previous is known as data-led marketing.

Organizations like Spotify should not wait any longer to combine data with c o-reativity. However, this should be done in such a way that both of them complement each other. Remember that pushing this connection will never work since the goal is to strike a healthy balance.

Data Should Boost Creativity (Not Replace It)

The market is becoming increasingly competitive. Every day, businesses aim to differentiate themselves from the competition by devising novel ways to get their voices heard. However, sometimes more than just the ideal team members are required to break through the throng and have your message received the way you want it.

Marketing firms have the opportunity to peel back the layers and get to the heart of critical consumer data by using machine learning or other comparable technology. With the correct data comes insight, and with the proper insights, marketers have a good chance of creating accurate ads that are creative.

As additional technical improvements in the marketing, more and more businesses will follow the technique of making critical data useful. After all, the most engaging marketing initiatives are built on meaningful data about a particular target. This is where the connection between data and creativity may assist businesses in discovering new correlations.

In conclusion

Without data-driven insight, digital marketing services are like trying to hit a target while blindfolded. Given this, firms and marketing firms must craft messaging with their customers in mind, and data may assist in this process. The wonderful thing about creativity is that everyone has different preferences. This indicates that if one group enjoys something, it does not follow that the same thing will be well-received by another set of people, data that is provided while making a targeted campaign.

Marketers must grasp this to develop a better ad experience and, as a consequence, generate campaigns that will resonate with at least a more significant portion of the public.

A marketer must create individualized, memorable experiences that foster consumer loyalty. This is only achievable if an ad piece hooks its readers by appealing to their passions, interests, and concerns. This cannot be accomplished by putting statistics against creativity; rather, combining these two aspects will yield ideas worthy of acclaim. The future of marketing requires both technology and creativity.

121 is the Fastest day-to-day Design and Content Studio for many global Fortune 500 companies. We adapt and implement your global campaigns to suit and comply with all your outlets’ requirements while also aligned with your brand’s equity delivering high-quality solutions at superior Speed while remaining cost-effective; from Social & E-comm content, graphic design, digital implementation to integrated production, using both data and creativity to boost your global campaigns.

121 will work with you to grow your brand while giving you peace of mind. We aim to help you achieve your brand’s objective, not to compete against your creative, strategic, or In-House agencies. We genuinely believe that we can play a significant role in your success.

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