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Tricks, Treats & Tips for Wickedly Effective Halloween Marketing

Emmanuel Rojas
October 29, 2024

Halloween isn’t just about costumes and candy; it’s a goldmine for brand engagement, providing a unique opportunity for marketers to captivate audiences with imaginative campaigns. Seasonal marketing around Halloween taps into a sense of fun, creativity, and nostalgia that appeals to all ages, making it an ideal moment to boost engagement and connect meaningfully with customers. If you’re looking to launch a campaign that’s both memorable and optimized for SEO and SEM, this guide will help you craft a strategy that stands out in search engines while captivating your audience.

Crafting a Spooktacular Campaign Theme

An impactful Halloween theme doesn’t just give your campaign a festive touch; it can also enhance your brand’s visibility in search results. Start by aligning your Halloween theme with your brand’s identity and the terms your audience will likely search for. For instance, a tech company could embrace a “Futuristic Frights” theme, incorporating keywords like “Halloween tech gadgets,” while a food brand might play up “Haunted Halloween flavors.” This approach resonates with your audience and enhances your SEO efforts.

Balancing relevance and festivity is essential. Incorporate creative spins on popular Halloween tropes to avoid clichés. For example, consider using “trick-or-treat discounts” instead of generic pumpkin imagery to connect with seasonal searches while maintaining brand relevance. Additionally, create unique visuals and taglines that can be optimized for search. Elements like a ghost mascot or a catchy phrase like “Spellbinding Savings” can boost brand recall and improve your SEO visibility.

Halloween_speending_2023

Source: sender.net

SEO Tricks to Capture Attention and Drive Engagement

Halloween’s visual appeal and festive vibe make it ideal for high engagement. Here’s how to capture attention while boosting SEO and SEM:

  • Bold Visuals and Eye-Catching Imagery with Alt Text Optimization 
    Use colors like orange, black, green, and spooky fonts for a Halloween vibe. Optimized visuals with descriptive alt text, like “Halloween promo – limited edition pumpkin spice products,” help with accessibility and can improve image search rankings.
  • Craft Clever, Search-Optimized Copy
    Use phrases like “Halloween sale deals” or “scary good offers” to increase relevance. Including top-searched keywords creatively, such as “fang-tastic Halloween savings on electronics,” will enhance the user experience while improving searchability.
  • Interactive Content for SEM
    Seasonal quizzes or games are engaging and can be SEM powerhouses when paired with targeted ads. Imagine a “What’s your Halloween character?” quiz that directs participants to product recommendations or landing pages filled with relevant keywords.

Halloween Treats: Irresistible Offers to Boost Conversions

Halloween’s “treat” mentality works perfectly for marketers looking to convert traffic. Here’s how to capitalize on it with SEO-friendly tactics:

  • Discount Codes & Flash Sales with Targeted Keywords  
    Themed offers like “Spooky 20% Off” or “Halloween Flash Sale” create urgency and appeal to seasonal searches. Consider adding countdown timers and specific Halloween-related keywords to make your offers searchable.
  • Halloween-Exclusive Products  
    Launch exclusive Halloween-themed bundles or limited-edition products, like a “Witch’s Potion Skincare Kit,” and optimize product pages with terms like “limited edition Halloween gift set” to improve search visibility and draw organic traffic.
  • Social Media Contests and Giveaways  
    Host a costume contest or Halloween photo challenge to boost social media engagement and gather user-generated content (UGC) that drives traffic back to your website. Encourage participants to use hashtags such as #HalloweenDeals or #FangTasticContest, which can generate SEO value and increase brand reach.

Creating Eerie-Effective Content Across Channels

Your Halloween campaign should be consistent across all channels, with optimized content that resonates with different platforms. Social media is perfect for Halloween’s visual elements; platforms like Instagram and TikTok thrive on eye-catching imagery and engaging videos. Encourage your audience to share their Halloween content using branded hashtags to expand your reach.

In your email marketing, use festive subject lines that capture attention, such as “Get Ready for Our Spooktacular Sale!” Personalized offers can significantly increase open rates. Additionally, updating your website with Halloween visuals and relevant blog posts, like “How to Create the Perfect Halloween Party,” can attract seasonal searches and keep your content fresh.

Tracking Results: Measuring Your Halloween Campaign’s SEO and SEM Impact

Post-campaign, evaluating what worked best and refining for future seasonal efforts is essential.

After your campaign concludes, evaluating its performance to refine future strategies is crucial. Track metrics like social media engagement, website traffic, and conversion rates to gauge your campaign’s effectiveness. Monitoring the performance of Halloween-themed emails will also provide insights into what resonated with your audience, allowing you to optimize future efforts.

With these tips, your Halloween marketing campaign can increase engagement, boost conversions, and enhance SEO rankings. Halloween is the perfect time to take creative risks, connect with your audience, and ensure your brand stays top-of-mind throughout the season. Combining spooky flair with an optimized strategy will create a Halloween campaign that thrills and delivers.

Blog

The Art of Selling Bold Ideas to Risk-Averse Clients

Emmanuel Rojas
October 14, 2024

Risk aversion in business decisions stems from several factors. For many clients, the fear of financial loss or a failed initiative is often at the forefront. The pressures of managing large budgets, the livelihoods of employees, and maintaining market competitiveness create a solid aversion to risky ventures. Past failures, even minor ones, can reinforce a mindset prioritizing tried-and-tested strategies over bold, innovative moves. External factors like market volatility or economic instability can also drive clients to stick with familiar, low-risk options.

These clients are not opposed to success—they just want to ensure that success comes without unnecessary risk.

The Hidden Fears Behind Creative Hesitancy

Beneath their cautious approach lie deeper fears that fuel their reluctance to embrace bold ideas:

These hidden fears can inhibit their willingness to embrace change, even when there’s potential for reward.

Identifying the Signs of a Risk-Averse Client

Recognizing a risk-averse client allows you to adjust your approach accordingly. Common signs include:

– Hesitation with Novelty: They are slow to engage with ideas that differ from their norm.
– Over-Analyzing Risk: Clients may ask for exhaustive details on potential downsides early in discussions.
– Lengthy Decision-Making: Their decision-making process often involves multiple layers of approval.
– Reliance on Past Success: A preference for replicating previous methods rather than trying something new.

Spotting these behaviors helps you anticipate objections and tailor your pitch to their concerns.

Building Trust Before Presenting Bold Ideas

For risk-averse clients, trust is a vital foundation. Without it, even the most well-thought-out, creative ideas will likely be dismissed. Building trust involves establishing credibility and demonstrating reliability from the outset. By positioning yourself as a trusted partner who understands their business needs, you can foster an environment where bold ideas are considered with an open mind.

Clients are more likely to embrace bold ideas if they believe you know your field inside out. Here’s how to build that confidence:

– Showcase Expertise: Provide examples of past projects and share your industry knowledge.
– Transparency: Be open about your process, including potential risks and how to manage them.
– Case Studies: Offer real-world success stories where bold ideas have worked for others in their industry.

Clients who trust you understand their needs will be more willing to step out of their comfort zone.

Why Trust is the Key to Selling Bold Concepts

Trust goes beyond being likable; it’s about showing clients that you have their best interests at heart. Risk-averse clients must believe that your bold ideas are not just creative for creativity’s sake but carefully crafted to drive business success. Trust reassures clients that you are not taking unnecessary risks with their business. It builds the confidence they need to explore bold ideas with the belief that they are backed by solid reasoning and strategic thinking.

Relationship-Building Techniques That Ease Client Worries

Strong relationships with clients can ease their hesitations about bold ideas. Regular communication is key—keep clients informed throughout the project to reduce uncertainty. Address their concerns head-on and offer clear solutions to alleviate fears. Additionally, providing small, incremental wins can help build a track record of success, making more significant creative leaps feel less intimidating. Involving clients in the creative process can also give them a sense of control, which can mitigate anxiety around new ideas.

The ultimate goal is to transform risk-averse clients into bold advocates for creativity, which takes time and the right approach. By introducing bold ideas incrementally, clients can experience small successes that reduce perceived risk and demonstrate the value of creative solutions. As they witness the benefits, their confidence in innovation will grow. Nurturing this confidence involves involving them in the process, celebrating victories, and reinforcing the strategic thinking behind these ideas. Over time, even the most cautious clients can learn to embrace innovation and take more daring risks within their organization.

How to Turn Skeptical Clients into Champions for Innovation

Once a risk-averse client sees the benefits of bold ideas, they can become your most prominent advocate. To encourage this:

– Invite Them to Share: Encourage them to speak about their success within their industry.
– Position Them as Innovators: Highlight their forward-thinking approach to others.
– Celebrate Their Story: Use their journey as a case study to attract other cautious clients.

Involving clients in the creative process through regular check-ins, workshops, or brainstorming sessions, builds their confidence and showcases the value of innovation. Celebrating successes together reinforces the importance of taking risks and demonstrates your commitment to meaningful outcomes. Additionally, continuously explaining the strategic thinking behind bold ideas helps skeptical clients appreciate the necessity of risks for growth and success.

Brands

New Year, New Trends

admin
December 21, 2022

As the year ends, we expect what 2023 will bring. One of the things that marketers are constantly trying to beat is the upcoming trends. And this time is no exception. 

Many trends forecasted for 2023 are similar to this year’s novelties. From an increase in influencer marketing, Artificial Intelligence implementation, and sustainability, next year promises to be filled with innovation in practices that we already know. 

If you want to get ahead of the curve, read along to learn more about what is predicted in the marketing industry. 

The Proliferation of AI and Automation

We look ahead to 2023 and the proliferation of AI and automation. Artificial Intelligence can automate mundane tasks, giving marketers time to focus on creative strategies. Marketing professionals can also use AI to identify customer segments, craft targeted campaigns, and track analytics. 

According to an article in Forbes, AI marketing is a way to facilitate improving the customer journey. AI-driven marketing can create highly personalized experiences that enhance customer engagement. In addition, automation tools help marketers to send timely and relevant customer messages and make it easier to measure campaign performance. 

AI and automation are becoming increasingly important tools in marketing, and companies should embrace these technologies to maximize the effectiveness of their campaigns. As we move into 2023, embracing AI-driven marketing will become a competitive advantage for businesses that want to stay ahead of the curve.

The Rise of Influencer Marketing

In the marketing world, influencer marketing is one of the most powerful tools. Influencers can reach large audiences and influence their opinions, making them incredibly valuable to brands looking to get their message out. This trend has been on the rise for some time now, and it’s only expected to continue to grow in popularity.

The benefits of influencer marketing are clear. It’s cost-effective, requires little effort, and can generate significant results. As a result, it’s no surprise that influencer marketing is expected to be one of the biggest trends in marketing in 2023.

Brands must remember that influencer marketing can be a powerful tool, but it’s not without its challenges. The Harvard Business Review evaluated the value of influencer marketing in an article. One of their conclusions was that when selecting influencers to collaborate with, brands should look at their follower base, frequency of posts, and if they share similar interests. 

Despite these challenges, influencer marketing will remain a top trend in 2023. Brands should consider leveraging influencers to reach new audiences and build brand awareness. By keeping their campaigns simple and focusing on creating quality content, they can maximize the potential of this powerful marketing tool.

The Growth of User-Generated Content

The marketing landscape is rapidly changing, and businesses must stay on top of the trends to stay competitive. One trend that looks to be gaining traction in 2023 is user-generated content (UGC). UGC is content created by people, such as customers, fans, or influencers, that companies use to promote their products or services.

As customers become savvier, they’re looking for real-world experiences they can trust. User-generated content provides an authentic and reliable source of information for brands to build trust with their customer base.

According to an article by Buffer, the real value of UGC lies in its authenticity. UGC also allows businesses to leverage their customers’ creativity and amplify their message. Content produced by influencers and customers can help companies reach new audiences and increase engagement.

The Power of Video Content

Video content has become increasingly popular for marketers looking to capture the attention of their target audience. With the exponential growth of platforms such as TikTok and Instagram, it is expected that as more people become comfortable with streaming video and technology continues to improve, the power of video content will continue to increase.

The Act pointed out in an article that technological advances have made it easy for businesses to create video content. Fortunately, the same technology has also made it incredibly convenient for people to consume video content. 

From videos on social media to complex video ads, this type of content allows businesses to showcase their products and services engagingly. Marketers should also consider creating video tutorials or webinars to educate their audience on specific topics. In addition, video content can be used to build a personal connection with your audience, thus making it easier to sell products and services.

As video content continues to evolve in 2023, marketers should use this powerful medium to reach their target audience. By using videos strategically, businesses can capture the attention of their viewers and increase organic search traffic. Keep it simple and focus on delivering valuable content to help viewers understand your products and services.

The Importance of Personalization

As technology continues to evolve, the way we market and reach our target audiences is also changing. One of the most important trends is the emphasis on personalization.

Personalization involves tailoring your marketing messages and content to your audience’s interests and needs. This type of marketing enables you to deliver more relevant content and products that are better suited to your target customer base. Doing this can increase engagement, build trust, and create loyal customers.

You can use data-driven techniques to learn about your audience’s preferences. This will help you create content that resonates with them and encourage them to take action. You can also use social media personalization to target specific audiences.

Personalization can also help you optimize your website, giving visitors a better user experience. By providing targeted content personalized to their needs, you can make it easier for visitors to find what they’re looking for. This will make them more likely to convert into customers.

It’s important to note that personalization isn’t just about delivering targeted messages and content. It also involves creating meaningful connections with your customers by providing excellent customer service. Personalizing your customer service efforts allows you to show customers that you care about them and are willing to go the extra mile.

Overall, personalization is essential for staying competitive in the ever-changing marketing landscape. By taking advantage of this trend and implementing it in your marketing strategy, you can reach new heights in customer engagement and loyalty.

The increasing use of AR/VR Technology

The marketing landscape is constantly changing, and the trends for 2023 are no exception. One of the most prominent trends for this year is the increasing use of Augmented Reality (AR) and Virtual Reality (VR) technologies. This trend has been growing steadily recently, but it looks to explode in 2023 as marketers realize this cutting-edge technology’s potential.

AR/VR technology has a wide range of applications in marketing, from product demos and virtual showrooms to interactive ads and digital experiences. According to an article by Smart Insights, this technology can provide immersive experiences that engage customers and offer a unique opportunity to demonstrate products and services. It can also measure customer engagement and behavior, allowing marketers to tailor their campaigns and messaging more effectively.

In addition to increasing customer engagement, AR/VR technology can also be used to collect valuable data about customer preferences. By tracking customer behavior, marketers can gain insight into what content resonates with their target audience and decide their strategies accordingly.

As marketers embrace AR/VR technologies in 2023, we’re sure to see some exciting developments that will revolutionize how we interact with customers. Keep an eye out for these changes, as they could boost your marketing efforts.

The Shift Toward Sustainability

As we move into 2023, marketing trends shift towards sustainability and simplicity. In an increasingly digital world, it is becoming more critical for companies to focus on creating marketing strategies that are not only effective but also sustainable.

Marketers should also keep in mind the importance of sustainability. Consumers are more aware of the environmental impact of their purchases and want to know that the companies they support are making an effort to reduce their carbon footprint. 

Companies are responding by creating campaigns that promote eco-friendly practices, such as using renewable energy sources or sustainable packaging materials.

In 2023, marketers should focus on creating simple and sustainable campaigns. According to the Forbes article “A Brave New Marketer: Rising To The Challenge Of Sustainability Communications,” brands should focus on the most relevant issues for their company. Only some of these trends will make sense for your brand, but you can find inspiration.

Overall, these trends should work for your brand rather than the other way around. Therefore, we invite you to evaluate and consider these 2023 trends for your next strategic marketing plan; without a doubt, they will help you position your brand at the client’s top of mind.

Are you adapting any of these brands in your 2023 strategy? 

Blog

This is Why Brands are Using NFTs

admin
August 24, 2022

By now, the amount of talk about non-fungible tokens (NFTs) has reached almost everyone on the internet. There are some things to note about NFTs; today, we will cover some of the things that make them relevant.

Let’s begin by mentioning that NFTs are invaluable; however, at the same time can be purchased and sold. They are unique like diamonds in that no two NFTs, or diamonds, are exactly alike. This is what makes them desirable: uniqueness and scarcity.

A big plus of NFTs is their transparency. Not only are they transparent because they are literally digital, but there are traceable. No matter how many times whoever purchases it, the original owner will be able to track it because of their smart contracts.

An article by The Art Newspaper stated that these smart contracts in NFTs ensure their uniqueness and that the digital assets remain undivided and non-replicable.

It wasn’t long until relevant brands started to use NFTs, which is simple: this is the future they are creating. We are currently moving from an experimental to a more mainstream approach.

According to an article from Zeno Fine Art, “2021 became the year of the NFT, and there was a huge explosion and surge in NFT supply and demand.” This journey began in 2012 with the creation of the first tokens, and big brands started to get involved in the last couple of years.

So, what can we expect from NFTs in the future? First of all, they are here to stay. As we mentioned in our last blog about the Metaverse, they are the future of the internet experience as we know it. 

And this is because the NOW Generation is involved in real and digital experiences. NFTs play a big part in this because they allow consumers to purchase a digital representation of an original asset. In other words, they can represent art, audio, video, virtual real estate, virtual worlds, fashion, and so much more, making NFTs important to brands.

Consumers worldwide seek the best experiences, from instant gratification to exciting assets. NFTs are a great way to give consumers a unique experience that will put your brand ahead of the competition. Also, brands must stick to NFTs that are akin to them. 

Using NFTs to increase brand awareness needs to be specifically curated for the consumer community of the brand. This means that to continue to bring awareness, brands need to know how their fans perceive them and use NFTs to grow this recognition. 

As Web3 settles in, the interaction between consumers and brands will shift. NFTs are essential to maintain and improve these relationships. This innovative aspect of the virtual world can open opportunities to connect with consumers. It is not just about digital items, a digital community for a brand’s biggest fans. 

NFTs are relevant to the NOW Gen. Thus, brands will continue incorporating them into their digital marketing strategies. They are a new connection bridge between high-value customers and the brand products and services.

The expectations for the NFTs are still developing. We can’t be a hundred percent sure of what the future holds for these virtual tokens. However, how we virtually connect is changing, and brands must stand on the leading edge of these trends to remain relevant. 

Is your brand looking into the future of NFTs? What is your strategy to be part of this trend? 

Business

The Digital Gig Economy is on the Rise

admin
July 13, 2022

As the world continues to change, so does the way we work. Noncontractual, short-term, and task-based work is not new, but it has increased in the past few years. For example, many workplaces transformed their operations into a virtual collaboration space during the pandemic. This was a completely new practice and not an easy transition for many. But, at the same time, others with experience in digital gigs found it easy and a great way to keep the economy moving.

The digital gig economy is a clear example of globalization, and its main perk is how it connects companies with qualified talent worldwide. It is growing bigger by the day, and many Americans are turning to it as an alternative to full-time work. In addition, after the COVID-19 pandemic, many job seekers will likely turn to it to get by.

In no way is the gig economy a new practice; its first growth spurt was after the Great Recession. So while many believe it will soon fade away, it has proved to be here to stay and has even evolved into a more digital pathway.

The emergence of the digital gig or platform economy is one of the essential new transformations in the world of work. According to the International Labor Organization, there are two main types of platforms for the digital gig economy: web-based platforms and location-based applications. “An important component of the platform economy is digital labor platforms which include both web-based platforms … and location-based applications (apps).”

The main difference between these two is the kinds of jobs they require. For outsourcing or web-based platforms, the desired results are most likely to be digital products, for example, briefs, creative goods, audiovisual resources, etc., making it easy for people from all over the world to be connected and work together on these digital platforms. 

On the other hand, for location-based gigs, digital platforms are the channel of communication between consumer and provider, for example, deliveries, running errands, etc. In this case, the digital platform allows uncontracted service providers to earn a living while making their own schedule and only working as much as they need. 

A more digital gig economy is an asset that benefits employees and employers equally. For example, job satisfaction, flexibility, remote work, and professional work are a few positive results of this form of work. However, if we look at these benefits, we can find many reasons for the digital gig not going anywhere. 

According to a case study by Brodmin, most gig economy workers are satisfied with their work. “Based on numerous research and publications, there is a general consensus that people who decide to freelance full-time are quite satisfied with the change as well as with their new careers and lifestyle.”

In the last few years, we have seen growth in the freelance worker population, and the flexibility of working remotely is one of the leading causes of this increase. In addition, being able to provide work to someone in a different part of the world, and on the other side, being able to work for a company in a separate geographical area is enticing.

Flexibility has been mentioned multiple times already in this article, and it seems to be with great reason. For example, in their book “Work in the Age of Data,” BBVA’s OpenMind, mentions that flexibility is one of the primary desires of workers because they can obtain professional work from talented collaborators from all over the world while offering a flexible work schedules, pay, or even a flexible workflow. For the Now generation, this is an opportunity to connect with companies and collaborators from around the globe, which encompasses globalization. 

The digital gig economy is on the rise. We believe it will continue to grow and benefit many different markets because of the needs of The NOW Generation. Digital gigs are the perfect way to allow younger generations to work using their talent and skills from anywhere they might be, plus giving them the freedom to grow and explore different ways of experiencing life while working.

Blog

The New Brick-and-Mortar: Social Commerce

admin
June 22, 2022

As a society, we constantly look for more convenient ways to cover our need for speed. During the COVID pandemic, formulated marketing strategies to supply consumers’ need for instant gratification were established, like e-commerce and its successor, social commerce. 

Social Commerce started appearing in the U.S. a couple of years ago on popular social media platforms. Although social commerce can be new and confusing for many marketers and brands out there, social commerce has come into existence quite seamlessly in the past years. 

Social commerce, stemming from eCommerce, refers to the shopping experience that occurs directly on a social media platform like Facebook, Instagram, Twitter, and even TikTok. This trend relates directly to the time consumers spend on social media platforms. 

According to Forbes’ article “The Future Of Selling Is Social: Social Commerce Vs. E-Commerce,” consumers spend more time on mobile apps than web browsers. Making social media platforms a most powerful advertising tool than any search engine. “Given that consumers spend more time on mobile apps than on their mobile web browsers, wishful thinking may imply an indirect paradigm shift away from Google, as the world’s most powerful advertising platform, to Facebook.”  

The NOW Gen is all about using social media for entertainment, communication, staying in the loop of news and trends, learning, and even commerce. This instant-gratification-looking generation has made the swift move from traditional e-commerce to social commerce because it feels natural to instantly shop what you are discovering in your social media timelines. The seamless addition of social commerce to the consumer’s routine of social media usage will allow its growth and fulfillment.

In the past couple of years, various social media platforms, from Facebook to Twitter, have invested in features to facilitate selling products. These people-connecting platforms are now integrating live stream events, digital stores, and more to become a selling point to its users. 

Social commerce for the U.S. is still in its early stages, but it is expected to be just as big as in the Asian markets. On the other side of the globe, specifically in China, social commerce is a popular trend amongst social media users. “About 51.5% … of social media users have or continue to purchase via a social media channel.” It is no surprise, since China is also the global eCommerce market’s leader, that they are also leading this social commerce trend globally. “China continues to lead the global e-commerce market, accounting for 52.1% of all retail e-commerce sales worldwide, with total online sales just over the $2 trillion mark in 2021. It also has the world’s most digital buyers, 824.5 million, representing 38.5% of the global total.”

Many brands are getting on social commerce because the consumer is asking for it. As mentioned above, the NOW generation is known for its need for instant gratification. Therefore, the paramount convenience of social commerce is immediacy. 

Consumers are also looking for “mouth-to-mouth” product recommendations, and social commerce allows them to hear directly from brand ambassadors. The social shopping experience is richer than a regular shopping experience. With added social factors, consumers can seamlessly complement their social interactions with the brands they know, trust, and hear from new products or brands.  

As Ad Age has mentioned in their article, “Shopping Trends Every Marketer Should Embrace In 2022”, getting on board with the social commerce experience will give consumers the convenience and engagement they are looking for. “Expanding virtual shopping experiences appearing on social platforms will entice consumers who want a more engaging and convenient way to shop online. The in-store experience will never look the same as everything from easing curbside pickup to concierge services to enhanced AR/VR visualizations will become normal features. Moving forward, brands that engage directly with consumers via content and creator-influenced experiences that come enabled with commerce functionality will capture significant market share.”

Brands are learning from China to implement social commerce strategies. Some trends you can look out for include: video, live stream shopping, live chat, and social influencers. The consumer is looking for these things to be convinced that your product, and brand, is the best option. If you are looking to join the social commerce movement, consider the following ideas:

Choose the right platform and format to showcase your business. It is critical to understand what social platform is used more by your consumer segment. Also, evaluate how you will present your products on social media, now your newest storefront.

Prioritize quality visuals. The social media consumer is constantly flooded with thousands of videos on social media. Your business needs to stand out from the rest to make an impactful shopping experience. Take your time to tailor these assets for your brand and product.

Finally, although this new way of commerce is significantly increasing in our markets, don’t forget to constantly evaluate and adjust your strategy. With the NOW generation, speed and change are crucial to success. Social commerce is here to stay; take advantage of it. 

Brands

The role of CPG’s in a hyperconnected world

admin
August 16, 2021

We are just a few months away from the beginning of 2022, and the changes in consumer behavior and expectations that changed during the global pandemic crisis have made something very clear to companies worldwide, and that is that these behaviors are here to stay. 

This has pushed the CPG industry to be the ambassadors of change and the innovators of the industry, through strategies that integrate seamlessly the offline and online, and this is because nowadays we live in a hyper-connected world, where convenience is what drives consumers to seek unique and fast experiences aligned not only to their shopping purposes, but also to their personal ones. In the recent “State of the Connected Customer” study by Salesforce, it was found that 80% of consumers believe that their experience with a brand is just as important as the quality of services and products, and that this experience is key to increasing loyalty and therefore long-term profit. In addition, 88% felt that brands that listen to their needs are seen as better-quality brands.

To create this profit, and not fall behind, CPGs have opted for vital strategies to meet the expectations of their consumers. From buying DTC companies, to giving consumers the ability to create their own product according to their needs. We will highlight some of these strategies and trends that are redefining the future of the industry.

Bye bye middle man

We are seeing more and more 100% online brands and startups that are eliminating the different logistics channels and bridging the gap with their consumers by offering niche products, focused on sustainability, personalization and a premium experience. This has created a wake-up call for industry giants, and in order to not be left behind this momentum, they have started to buy many of these brands to create a new experience with their consumers. And this buying doesn’t just start from the pandemic, Unilever, for example, bought several, including Dollar Shave Club in 2016 and Schmidt’s Naturals in 2017. 

Other brands such as Pepsi announced that they will create online stores for their consumers to buy their products directly, with 0 intermediaries, this with the objective of helping to develop skills and value through E-comm in the long term. Although it is a risky move, due to factors such as distance between the factory and the consumer, not doing so would imply a much greater risk as consumers are increasingly looking for a more personal treatment with their preferred brands.

The evolution of the value chain

It´s time to let go the traditional. Technology has come to impact the entire value chain, by creating more automated and disruptive processes to reach the consumer in a more unique and faster ways. In marketing, for example, advanced analytics are to generate promotions, product assortment and even pricing. Today, marketing teams from different CPGs work together with Data Scientists, integrating, consolidating and generating insights that positively affect marketing strategies and budget allocations. In sales, machine learning algorithms help create a more specific sales plan with key actions to ensure optimal negotiations and in the supply chain, experts are seeing how to convert business objectives and supplies into digital projects focused on more convenient and fast solutions.

Extreme personalization.

As we mentioned earlier, consumers are looking for experiences, and brands have to move to create them. According to a McKinsey study, almost 26% of purchases are based on product recommendations and reviews. For CPGs this percentage rises, with 65% in cosmetics and 55% in soaps. Using social networks, not only for the simple fact of being present, but also to listen to insights and understand them, can become a key point to create a better positioning through relevant promotions, allocation of targets, and even innovation and development of products. 

Another way to personalize is by creating interest through exclusivity across different E-Commerce platforms. Walmart, for example, offers L’Oreal hydration kits exclusively on walmart.com. Another German company even allows its online users to create their favorite type of muesli using more than 80 ingredients, and it is delivered to its consumers instantly.

But let’s not just stick to E-Comm. Augmented Reality (AR) is an incredible opportunity for CPGs to make experiences from the package. With the help of Smartphones, people can discover more about what they are buying, immerse themselves in the production experience and even find out which product is right for their needs, thus connecting the digital world to the offline world, and optimizing the collection of customer data in a more organic and optimal way.

We have to start acting and fast. Today is the time where we have to understand that markets and industries are moving at the speed of light and we have to captivate consumers right away. At 121 Corp, we move at the same speed as the world. We work hand in hand with our clients, and together we create innovative strategies and product design in record time across their value chain and consumer touchpoints. We know that in this year and the new years to come, we will not only need to have the perfect product with the same promotions and campaigns as always, but we will have to put ourselves in the consumers’ shoes. Understanding their tastes, needs, values and purposes, in order to create experiences that excite them and make them fall in love with a brand.

Business

The future of E-Commerce after the vaccine

admin
March 29, 2021

2020 was sure a year to remember, not only because the pandemic hit us worldwide, but also because it was a year of transformation. We were forced to stop and take a step back. We started reflecting on what is important to us and realizing that nothing was going to be the same as before. 

Behaviors changed for everyone. We moved from eating out to cooking at home, from partying, to enjoying quality family time and from rushing to the nearest store, to buying online. And we see this behavioral shift in a booming 10 year growth in E-commerce happening in just 90 days.

Nevertheless, vaccination is becoming available, and brick and mortar shopping is, little by little, plunging back to normal, so how are these changes going to affect E-Commerce? Is E-Commerce on the verge of an exponential decrease? 

Not quite. 

COVID-19 has undoubtedly left us with a growing desire to escape from our homes, but we are still wary on doing activities we used to do before, and one of those activities is going to an in-store shopping. 

Due to the safety and convenience E-commerce brings to the table, it is becoming a default activity in our daily lives. In a research done in the UK market, 42% of people surveyed said that they will continue to shop online more frequently, even after the outbreak is over. It’s considered that this behavior will persist, but not to the same degree as last year, and all of this depends on the customer satisfaction with the E-Shopping experience. 

With new opportunities come new responsibilities. 

More and more E-shoppers are appearing every day, meaning there’s a new window for opportunities, as well as challenges that force E-shops to innovate and create better solutions for not only attracting new customers, but to keep the existing ones loyal. It’s crucial for companies to implement strategies that will retain their clients and stay relevant in its growing E-commerce competitive market. 

Time for uniqueness. 

E-Commerce companies have to be on the lookout of solutions that match the needs of immediacy, simplicity and convenience to their customers. Nowadays, people have the total control of their shopping and are continuously looking for E-shops that will fulfill their expectations, so it’s up to the companies to keep up with them. 

Build a robust omnichannel customer experience: – More and more people are turning to mobile shopping. Having your site responsive is a must if you don’t want customers to leave (if a site takes more than 5 seconds, the bounce rates will increase at 22.2%). Cultivate direct shopper relationships in every touchpoint, be active in social media with relevant content, have a quick response when help is needed and a quick checkout process are also effective ways to create retention. 

Loyalty programs at its best: – When it comes to E-shop, 75% of customers will only buy once in the same online store, so having a loyalty program is very important if we want people to come back. From creating a point or referrals system like Sephora, to free delivery and special offers, there are so many ways you can create an original top-of-the-line program in your E-Commerce sites that will keep customers happy and loyal. 

Everything has changed, but we are still optimistic that by giving you solutions such as content and fast up-to-date optimizations for your E-Commerce, we will make sure that your customers have a strong, trustworthy relationship with your company that will perdure in time, even when that time is hard.

Brands

Speed: How to embrace digital marketing

admin
May 1, 2020

Today we find ourselves surfing all day for all the kinds of content you can ever imagine. People are streaming movies and series, looking at memes, reading celebrity gossip, playing video games, listening to music, podcasts, and let’s not forget, staying up to date with the news.

As the population has more time on their hands, 87% of U.S. consumers say they’re consuming more content online than ever. According to Global Web Index (G.W.I.), around 80% of consumers in the U.S. and U.K. say they are consuming more content since the outbreak. YouTube and TikTok described as being favorite across genders and generations.

DIGIDAY says that advertisers are currently moving away from traditional Tv advertising because, in these times, they’re just not willing to commit to spending so far in advance. Shifting to online advertising has its benefits. Even though content has to be generated at a speed of light, sharing new and fresh content is what it takes to stay relevant to your audience.

Whether business owners like it or not, these past months have increased consumers’ online presence. It’s a grave mistake not to go digital right now, it can even be fatal to many small and medium businesses if they don’t willingly adapt.

You should think twice before slaughtering your marketing budget.

1. E-comm, enhanced marketplaces.

Amazon is cashing in. We know, it’s no surprise to us either. 2020 Q1 Earnings boosted up a whopping 24.5% compared to the industry’s average growth of 2.7%. According to Comscore, Amazon’s website hit 2.54 billion visitors only in March 2020.

If you are already selling on Amazon, you should step up your A+ Page game. “Adding A+ to your product detail pages can result in higher conversion rates, increased traffic, and increased sales when used effectively.” – Amazon seller central.

Another retailer that cashed in due to mayor updates is Walmart, who recently surpassed eBay in e-commerce sales thanks to their considerable improvement on their web page and shopping app.

Target has also joined the high ranks club, for the past two years, they had already had their focus set on high-merchandising as well as express delivery and curbside pick-up arrangements can say they were on the right track well before the crisis hit.

Home Depot is also expected to see a considerable 38% increase due to their digital sales mixed with in-store pick-up.

Some brands are reporting sales similar to the ones on shopping holidays such as Black Friday. Spending is going particularly up on items such as exercise equipment, bread machines, kitchenware, and health supplements.

Online retailers must be careful only to share quality product images and compositions. With the use of CGI’s brands can generate quality material at a fraction of the time. Employing CGIs will not limit the angles of your product shots. Sharing content on your e-commerce site was never easier.

Even though consumer behavior has changed, this doesn’t mean they aren’t spending. It’s essential to be up to date on consumer trends so you can invest your marketing budget accordingly in the most promising categories on your niche.

Forbes says that a brand’s customer experience is going to depend a lot on the look and feel of the customer-facing app. In the world of digital marketing, a brand can only make a strong impression by having even stronger content. Developing attractive digital assets is worth giving a try.

2. Stay social, stay connected.

The digital disruption that’s ben recently going on due to worldwide stay at home orders might be here to stay. People cannot touch, try on, and feel the products brands are selling. So, it is been up to brands to keep things fresh and step up their social game as well as partnering with the right people.

“Facebook has seen a 50% increase in messaging, Instagram usage is up 40%, and Twitter’s monetizable daily active users has spiked 23%”- Forbes.

Aerie closed its stores across the U.S. and Canada for the time being; however, they wasted no time jumping on Tik Tok. In just two weeks, Aerie spiked their following. Introducing challenges and getting their followers to participate. They are one of the few fashion brands actually putting money in for their digital campaigns. McCormick and E.L.F. Cosmetics have also been successful by taking this route.

When Levi’s partner on social commerce, they doubled their product views.

Brands are attempting to foster a sense of community through virtual social gatherings, sharing stories with their audience regularly, and inviting their consumers to participate in creative initiatives.

According to HBSWK, 89% of consumers want brands focusing on producing goods that can help people with pandemic-related challenges. But beware of sharing bad advice, fact-check your claims and point to respected health organizations.

Let’s talk about the elephant in the room. You must be sensitive to your content, but don’t be afraid to sell. Acknowledging the crisis rather than ignoring it is the way to go.

Consumers do want to hear from you, don’t you dare ghost them, or you shall deal with the consequences. Leaning into digital and connecting with customers will likely have lasting effects.

3. Video, Rockstar of digital content.

Creativity and high personalization must reign among your video content. To gain the consumer’s attention and maintain high levels of engagement, companies need to hire experts. Only exceptional marketers are capable of keeping a high volume of content output that resonates with their audiences. Quality design plays a vital role in extraordinary visuals.

The human’s attention span currently stops at eight valuable seconds if you didn’t connect with your viewer in that small lapse, you are doomed. Marketers have the quest to build unique and advanced experiences that will be of value to the target.

Thanks to data consumption stats, we can now highly personalize content for our audiences depending on age group, interests, location, and browsing history. Tailored content leaves a better impression on anyone. Think about it; you don’t want to be getting the same Christmas card from your Nonna, as your average human cousins, you expect her to address you as the one and only favorite grandchild.

Challenges, tutorials, webinars, you name it, video is the easiest most effective way of getting your messages across. However, it is said that around 20% of the people who start watching a YouTube video leave after only 10 seconds of viewing. Talk about engagement.

Soon X.R. ads will be playing mainstream across platforms. A mix of virtual and augmented reality will make consumers’ content consumption highly immersive. Papa John’s reached a 25% conversion rate employing an X.R. campaign. Users could order a pizza within Snapchat’s app.

Brands are having to go ahead with their product launches, and they are embracing full-on digital from virtual fragrance pop-ups to V.R. shoe releases.

Because some are pulling out their ads, today is the best time to go into video content and adds, rates are going down, and you can get more exposure. Remember to be true to your brand and to share genuine and creative content.

Speed is our core

Doing digital marketing right is a combination of creativity, empathy, and speed.

Times are uncertain, planning that much ahead is just isn’t an option. Social media strategy must be responsive and very flexible nowadays.

Advertising is no longer about interrupting but about interacting. Keeping up with generating content doesn’t have to be a hassle.

In 121, we understand that marketplaces move at an unforeseen pace, and we can reassure you that we are ready to create and design content worth sharing faster than anyone else.